Shipping policy
Shipping Policy
Thank you for shopping with Carlton’s Arkansas Dirt. We are committed to getting your order packaged and shipped as quickly as possible.
Processing Time
Orders are typically processed within 2–5 business days after payment is received. During holidays, sales, or high-volume periods, processing times may be slightly longer.
Shipping Methods
We currently ship through trusted carriers such as USPS and UPS. Shipping options and rates are calculated at checkout based on your location and order size.
Delivery Times
Estimated delivery times vary depending on the shipping method selected and your location. Once your order has shipped, you will receive tracking information by email if available.
Shipping Delays
Carlton’s Arkansas Dirt is not responsible for delays caused by shipping carriers, weather, holidays, or incorrect shipping information provided by the customer.
Incorrect Addresses
Please double-check your shipping address before placing your order. Orders returned due to an incorrect or undeliverable address may require additional shipping charges to be resent.
Damaged or Lost Packages
If your package arrives damaged or appears to be lost in transit, please contact us at carltonsarkansasdirt@yahoo.com within 7 days of the expected delivery date. Include your order number and any relevant photos if applicable.
Contact Us
If you have any questions regarding shipping, please contact us at: